Privacy Policy

Effective Date: January 1, 2025

At Medreach.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

Personal Information

We may collect the following personal information when you use our services:

• Name and contact information (email address, phone number)
• Business information (practice name, website URL)
• Communication preferences
• Information you provide when scheduling consultations

Website Analytics

We collect non-personal information about your website usage, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring websites
• Device information

AI Audit Tool Data

When you use our AI audit tool, we collect:

• Your website URL
• Contact information you provide
• Website analysis data for audit purposes
• Audit results and recommendations

2. How We Use Your Information

We use the information we collect to:

• Provide our AI optimization services
• Conduct website audits and analysis
• Communicate with you about our services
• Schedule and manage consultations
• Improve our website and services
• Send relevant marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (e.g., email services, analytics tools)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

4. Third-Party Services

Our website uses the following third-party services:

• Supabase: For our AI audit tool and data storage
• Cal.com: For scheduling consultations
• OpenAI: For AI analysis in our audit tool
• Firecrawl: For website crawling and analysis

These services have their own privacy policies, and we encourage you to review them.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure hosting with reputable providers
• Regular security audits and updates
• Limited access to personal information
• Rate limiting to prevent abuse

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request data portability
• Withdraw consent where applicable

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website usage
• Improve user experience
• Provide personalized content

You can control cookies through your browser settings.

8. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Audit data is typically retained for 12 months unless you request deletion.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

12. Contact Us