Terms of Service

Effective Date: January 1, 2025

Welcome to Medreach.ai. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using Medreach.ai's website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Services

Medreach.ai provides AI search optimization services for medical practices, including:

• AI visibility audits and assessments
• Search engine optimization consulting
• AI system optimization strategies
• Digital marketing consultation for healthcare providers
• Educational content and resources

3. Eligibility

Our services are intended for:

• Licensed medical professionals and healthcare providers
• Medical practice administrators and staff
• Healthcare marketing professionals
• Individuals 18 years of age or older

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account information
• Use our services only for lawful purposes
• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Not interfere with or disrupt our services

5. AI Audit Tool Terms

When using our AI audit tool, you acknowledge that:

• Audits are limited to one per user per 24-hour period
• Results are for informational purposes only
• We may store audit data for service improvement
• You own the website being audited or have permission to audit it
• Audit results do not guarantee specific outcomes

6. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Medreach.ai and is protected by copyright and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or service marks
• Reverse engineer our software or services
• Create derivative works based on our content

7. Service Availability

We strive to maintain high availability of our services, but we cannot guarantee:

• Uninterrupted access to our website or services
• Error-free operation of our tools
• Compatibility with all devices or browsers
• Availability during maintenance periods

8. Limitation of Liability

To the maximum extent permitted by law, Medreach.ai shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party services or integrations
• Any damages exceeding the amount paid for our services

9. Indemnification

You agree to indemnify and hold harmless Medreach.ai from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you provide to us

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

11. Third-Party Services

Our website may contain links to third-party services, including:

• Cal.com for scheduling
• External resources and tools
• Partner websites

We are not responsible for the content or practices of these third-party services.

12. Termination

We may terminate or suspend your access to our services at any time, with or without cause, including if you violate these Terms. Upon termination:

• Your right to use our services ceases immediately
• We may delete your account and data
• Provisions regarding liability and indemnification survive

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting updated Terms on our website
• Updating the effective date
• Sending email notifications for significant changes

Continued use of our services after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of the United States and the state in which Medreach.ai operates, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through:

• Good faith negotiation
• Mediation if negotiation fails
• Binding arbitration as a last resort

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information